Frequently Asked Questions
Everything you need to know about your Stuhrling timepiece.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy for watches?
We offer a 30-day return policy for all unworn timepieces in their original packaging. Please ensure the protective films are intact to qualify for a full refund.
Do Stuhrling watches come with a warranty?
Yes, every Stuhrling watch is backed by a comprehensive 2-year international warranty that covers internal movement defects and manufacturing issues.
How should I maintain my automatic watch?
To keep your automatic movement precise, we recommend wearing it daily or using a watch winder. Avoid exposing the watch to strong magnetic fields or extreme temperatures.
Are your timepieces water-resistant?
Most of our watches feature water resistance ranging from 3ATM to 20ATM. Please check the specific product specifications before wearing your watch while swimming or diving.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.